Frequently Asked Questions
What areas do you cover?
Our dog walking service covers Mickleover, Mackworth, Allestree and Littleover (Havenbaulk Lane and Chain Lane area)
Will my dog be washed before drop off?
Yes, your dog will be cleaned and towel dried after every walk.
What happens in the case of an emergency with my pet?
I will immediately call you should your pet be ill or injured. Should your pet need veterinary assistance they will be taken to the vet by myself.
Will my dog be walked off lead?
If your dog has reliable recall they will be walked off lead however for those without recall a longline will be used.
Will I need to provide treats?
No, I will provide all treats and water for the dogs in my care.
Do you carry a Pet First Aid Kit on walks?
Yes, I carry a Pet First Aid Kit on all walks and another larger First Aid kit in the van and I am Pet First Aid trained.
How will my key be stored?
If you provide me with a key as you will not be home for collection, your key will be stored in a key safe at my home that only I have access too. You can ask for your key back at any point.
How many dogs will you walk on group walks?
I am insured to walk 6 dogs. My dog comes on every group walk. I can only take up to 5 dogs on a group walk due to pick up and drop off timings.
Do you have insurance?
I have pet business insurance through Protectivity.
How do you transport dogs for walks?
All dogs will be transported in their own individual crash safe lockable crates in my dedicated dog walking van.
What is your cancellation policy?
I will need 48 hours notice for cancellation. If notice is given with less than 48 hours notice you will be charged the full price of the walk.
How do I sign up for walks?
Please fill in our enquiry form and I will contact you to arrange a free meet and greet where we can discuss the best walking plan for your dog.
How long are your walks?
All group walks are a full hour, excluding pick up and drop off. Pick up and drop off are not included in the walk time.
I have an anxious dog, will you walk them?
Yes, I would recommend solo walks initially until they felt confident enough to walk with one dog and would slowly introduce them to group walks.
Can I just have occasional walks?
Of course, we offer ad hoc walks but these will be subject to availability.
What approach do you take to dog training?
I follow a positive, rewards based training approach. I do not use aversives and and only use ethical, dog centred, training techniques. Any behavioural issues noticed on a walk will be discussed with you.
My dog has a bite history, will you still walk them?
Dogs with aggression and a bite history will only be allowed on solo walks and the safety of the walker will be a priority. If it is unsafe to walk your dog walks will be cancelled.
Do you have a reference?
Yes, I previously worked for The Little Hound in Mansfield. References will be provided if needed.
Do you offer out of hours walks?
I do but there will be an additional charge of £5 for out of hours walks.